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You are at:Home » Audit Report Confirms KPLC is Overcharging Customers

Audit Report Confirms KPLC is Overcharging Customers

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By Pesa Today on August 7, 2023 Fraud

Fraud -It has been established that consumers of electricity in the country have, for long , been overcharged for what they have never been consuming.

Latest auditor Generals report has established that clients at Kenya Power and Lighting Company have been losing alot of their hard-earned cash paying inflated bills every month.

A shocking revelation by Auditor General Nancy Gathungu made before a Parliamentary Committee noted that a forensic review of generation, transmission and distribution of power found out that bills do not match actual consumer usage while at the same time, extra charges loaded on the consumers by the utility company cannot be traced in the actual billing system.

“Almost 20 percent of the bill to consumers cannot be matched to actual consumption neither can the distribution company attribute it to a specific consumer,” Ms Gathungu said as quoted by Business Daily.

The audit report further indicated that not the Energy Regulatory Authority EPRA or Kenya Power management can explain persuasively how these has been happening.

Business Daily reported on Monday August 7 that the audit found that there was a miscalculation of system losses which is attributed to the use of outdated study reports, partial simulations and arithmetical errors.

Ms Gathungu, who was represented by her deputy Stanley Mwangi, told the National Assembly Committee on Energy probing the high cost of electricity in the country that, her office discovered cases of check meters lacking, faulty check meters and discrepancies between the check meters and the main meters leading to consumers being given bills that are not reflected in their meters.

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